About Desktop View
The desktop view is a total recreation of a traditional desktop, demonstrating the ubiquitous desktop metaphor. In an attempt to increase adoption and user friendliness of computers, the desktop metaphor was used to help users understand the interface as a surface where things like documents, images, icons, and other files can be placed. Using file folders and trash bins, the desktop metaphor helps the user understand that digital files, too, can be organized in a computer or thrown away.
Perhaps one con of the desktop metaphor is that it reflects a specific kind of experience that may not be understood or appreciated by everyone. For instance, if you did not grow up with access to a certain level of education or professional experience, then the desktop metaphor may fail. Or, you may not have grown up learning, understanding, or appreciating the importance and benefits of archiving and organizing information. Speaking from personal experience, my mother is a first generation Vietnamese immigrant who did not graduate from high school, and she has never worked in an office setting. Of course, the desktop metaphor is likely not the only or main reason why my mother struggles with digital illiteracy, but I do wonder about the use of the desktop metaphor as a possible gatekeeper.
Additionally, the organization of information in a traditional, western sense is a mark of privilege. Archiving and information science is a laborious activity, under-appreciated, and far from lucrative, so it’s a field that can only seriously be considered from a privileged position. Some of these archiving, collections, and information science projects are supported by grants which inherently presents challenges (a reliance on funding which isn’t always reliable) which means that many projects are not receiving the support that is needed or deserved. This can have problematic implications for certain GLAM institutions or cultures, such as the belief that certain objects are safer in the hands of western institutions rather than the community it originates from. There is an argument that is sometimes used to justify this which is that these larger, western institutions are simply safekeeping these objects until the societal conditions or GLAM institutions of the object’s community is more stable. This, to me, reads like saviorism. Not to mention, some members of these communities may not have access to these archives and collections (such as a lack of institutional affiliation or travel, financial, and educational barriers). Of course, this is a complex issue and I empathize with current cultural museum workers who are having to reckon with the legacy of colonialism, but my point still stands.
I think traditional archives and collections place a lot of emphasis on the physical which, as someone who primarily lives and works through a screen, sees some potential issues. For instance, the emphasis or authority given to the printed document gives it a certain level of power that other communities may not have (e.g. not having as many resources to build, maintain, or protect their GLAM institutions over the centuries). But is the value assigned to documents even justified to begin with? And, some communities may have opted to preserve cultures in other ways (e.g. oral storytelling).
I am not so much challenging the desktop metaphor. Rather, it’s a spring board for discussing the factors that make archiving and collections inaccessible. Although, this is an opportunity to consider the ways in which design metaphors could be drawn from more inclusive or diverse cultural perspectives. Ultimately, I want to address the privilege inherent in information organization and archiving, as well as learn from, recognize, and value the expertise and perspectives of marginalized communities who may not be represented in these archives. While navigating the complexities of digital literacy and cultural preservation, we can critique existing paradigms, as well as work towards creating more inclusive and accessible systems for the future.